The login is your email address which you entered during registration. If you forgot the login need to creat a new account in Elari SafeFamily application.

Also need to log out from the previous account: send your smart watch IMEI number to the support - 

IMEI number. What is it? How to find it?

If you forgot the password you can to restore it in Elari SafeFamily application:

Open Elari SafeFamily application-Forget-Follow the instructions (password should be more than 6 characters, restore the password possible only if you entered a correct email address)