Smart watch

The smart watch location not displayed, the location displayed is not correct
Check a SIM card balance and Internet.  You can get an accurate information about the location of the smart watch only by GPS.  Impossible to get GPS sig...
Fri, 23 Aug, 2019 at 5:39 PM
ELARI SafeFamily, location settings
Open ELARI SafeFamily application-Settings-Care Time (smart watch should be turn on, SIM card with a positive balance and internet should be installed in...
Fri, 23 Aug, 2019 at 5:37 PM
Forgot login/password for Elari SafeFamily application
The login is your email address which you entered during registration. If you forgot the login need to creat a new account in Elari SafeFamily application. ...
Mon, 19 Aug, 2019 at 2:04 PM
Verification code does not arrive in the email
1. Verify that email address was entered correctly. 2. Check the "Spam" folder. 3. Email with a verification code arrives within 15 minutes. 4....
Thu, 15 Aug, 2019 at 6:01 PM
APN settings
APN settings you can check with your mobile operator. SIM card should be installed in the smart watch. KidPhone3G. 1. Install SIM-card, turn on the sma...
Thu, 15 Aug, 2019 at 3:49 PM
QR-code. What is it, where I can find it?
QR-code consists of squares arranged in a square grid on a white background, that can be read by image processing devices such as the camera. In our device...
Wed, 14 Aug, 2019 at 10:30 AM
How to change or delete the administrator from the smart watch?
To change the administrator of the account need to delete the smart watch from ELARI SafeFamily application: 1. Open ELARI SafeFamily application -Settings...
Mon, 16 Sep, 2019 at 4:26 PM
KidPhone 3G. On the LCD inscription "Detecting", LCD does not work
1. Install the SIM card in your smartphone, check the balance and the Internet. 1. Verify that the SIM card is installed correctly in smart watch. 2. If t...
Thu, 15 Aug, 2019 at 3:55 PM
Registration in Elari SafeFamily application
Install Elari SafeFamily application on your device (the links are presented below, just click on the blue letters and you will be redirected to the pages t...
Mon, 19 Aug, 2019 at 10:38 AM
The balance of voice call and Internet traffic on the SIM card. How to check?
For the full operation of smart watches, on the SIM-card (which is installed in the smart watch) should be a positive balance for voice calls and Internet! ...
Wed, 14 Aug, 2019 at 1:30 PM