Device is offline : Support

Device is offline Print

Modified on: Thu, 27 Feb, 2020 at 6:02 PM

Possible reasons:

SIM card installed in the watch is not registered in the mobile operator network. Insert SIM card in the smartphone and turn off WiFi, make an outgoing call, open any video on internet.
SIM card has a low data transfer rate or internet traffic has ended.
SIM card has a negative balance. SIM card balance and internet traffic. How to check?

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